Briana Latrise

FAQ (Frequently Asked Questions)

Bidder Eligibility

You must be at least 18 years of age and able to form legally binding contracts under applicable law.

Auction Close

If an item is offered for online prebidding only, then bidding for the item will continue during a silent/live event auction and Auction Close refers to the end of bidding during the silent/live event auction. Otherwise, Auction Close means the end of online bidding or the end of online fixed-price item sale for the item.

Your Bid or Purchase is a Contract

When you place a bid on an online auction item, you enter into a legally binding contract to purchase the item from the seller if you are the winning bidder. You are the winning bidder if your bid is the highest bid at Auction Close and your bid is accepted by the seller. When you purchase a fixed-price item, you enter into a legally binding contract to purchase the item from the seller.

Payment Terms

If you are a winning bidder or purchase a fixed-price item, you agree to pay the seller the full amount of your winning bid (for biddable items) or the sale price (for fixed-price items) plus any applicable sales or use tax on your purchase, as well as any applicable shipping or delivery charges. You agree to honor the seller’s requirements regarding method and time of payment.

Seller’s Terms

When you place a bid on an online auction item or purchase a fixed-price item, you are agreeing to any specific terms and conditions imposed by the seller and included by the seller in the item’s description (except in the case that such terms would violate the law).

All Bids are Final

Once you have placed and confirmed a bid, your bid can not be retracted (except in the case that the completion of the transaction would violate the law).

All Purchases are Final. Once you have confirmed a purchase, your purchase is final and can not be canceled (except in the case that the completion of the transaction would violate the law).

Tied Bids

In the case of two bidders placing the same maximum bid, the bid first received by the Woo Auction system will be deemed the leading bid.

Auction Changes

Sellers reserve the right to add or remove items from the online auction at any time without notice.

Acceptance of Terms of Service

 

What is Simple Advice?

The simple advice booking is as simple as it sounds. You ask your question, pay your fee and get your response from Briana Latrise via email.

If you want a face-to-face, you can book a ten minute consultation with Briana Latrise for 5.55 here

What kind of reading should I book?

Welp. That is entirely up to you and what it is you seek?

Tarot is:

 

Numerology readings are

Where are the classes held?

Currently ALL classes take place online in the zoom app. It would behoove you to sign up FOR FREE on the Zoom app prior to class and get a feel for it before your initial class.
You can download the Zoom app for your phones or desktops here:
 for iOSfor Android
for Mac computers
for Windows computers
FOR MORE INFORMATION OR ASSISTANCE WITH THE ZOOM APP, SEE THE ZOOM APP FAQs BELOW

Errors and inaccuracies

Occasionally there may be information on the Website that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on the Websites is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information on the Websites, including without limitation, pricing information, except as required by law. No specified update or refresh date applied on the Websites, should be taken to indicate that all information on the Websites has been modified or updated.
All sale items, items purchased with a coupon and / or a discount code cannot be refunded or exchanged. All sale items are final sale.
 

What if I pre-order an item?

We will notify you of your purchase and when to expect your delivery. Please refer to our pre-order policies for more information.

What if I pre-order an item?

We will notify you of your purchase and when to expect your delivery. Please refer to our pre-order policies for more information.

Will you restock out-of-stock items?

Yes. Most items will be restocked within a short time. You can always inquire via email before purchasing a back-order item on how long it will take to restock.

Where Do I Download the Zoom App

You can download the Zoom App below:

 


How do I install the Zoom App?

Do I Have to Install the Zoom App?

Nope.

Once you’ve registered for a Private Session, Class,  Reading or Group Session, you will receive an invitation link. That link will let you join instantly!

Zoom Controls (During Meetings and Classes)

Can you do gold or silver?

Absolutely!

However, this would cost much more money and take more time.

Additionally, this would make your jewelry a customized piece which means we’d need more time and a deposit up front to procure the proper materials.

How do I care for my jewelry and/or crystals?

To keep your jewelry clean wipe with a soft cloth. Never use jewelry cleaner. Store each of your pieces separately in their cloth. Protect the plating of your jewelry by removing it while swimming, showering, exercising, washing hands, and before applying perfume, lotion or hair products. Never expose your jewelry to water or harsh detergents. We pride ourselves on the quality of our product; however, if your jewelry should be exposed to any of the above products, tarnishing may occur. Tarnishing may also be caused by the skin’s natural pH levels.
To prevent tarnishing, you can always purchase a microcrystalline wax such as Renaissance Wax (available on Amazon) and gently wax your piece as per the instructions once or twice a year.

What do I do if my jewelry breaks or bends out of shape?

If you would like a piece repaired, please contact Briana: her@brianalatrise.com

In most situations, your piece can be repaired. You will need a consultation to confirm that it can be repaired. Shipping will be at your own cost to and from Briana Latrise to have your piece repaired for a small fee.

What materials do you use?

All of her jewelry is crafted with the following high-quality materials:
*copper
*hand-picked crystals and gemstones
*copper wire
*gold-plated silver chains or leather chord

Can I get a status update on my order?

Absolutely!

You can always login to your account on brianalatrise.com and check the status of your order.

How long will my order take to ship?

It typically takes 7-10 business days to process an order and ship it out to you.

Bidders Terms of Service

This Agreement describes the terms and conditions applicable to your use of the Briana Latrise web site, services and software (collectively, the “Services”). By using the Services, you accept the terms and conditions of this Agreement. If you do not accept these terms and conditions, you are not authorized to use the Briana Latrise web site (the “Web Site”) or Services.

  1. Use of Services. The Services are available only to individuals who can form legally binding contracts under applicable law. Additionally, it is our intent that the Services be used only by non-profit entities or by for-profit entities raising money on behalf of and for the exclusive benefit of a non-profit entity. If you do not qualify under these terms, you may not use the Services. Softerware, Inc. (dba Briana Latrise) may refuse our services to anyone at any time, in our sole discretion.

As long as you remain in compliance with these Terms of Service, Briana Latrise grants you the right to use the Services as described herein. You agree that the Services constitutes a valuable property and trade secret of Briana Latrise and that Briana Latrise retains all intellectual property rights thereto (and to any related materials, information and processes). You agree not to modify, copy, disclose, reverse-engineer, decompile, disassemble or create derivative works from the Services or disclose or provide access to the Services to any unauthorized party. You agree not to remove or modify any of Briana Latrise’s copyright and other proprietary notices included with the Services.

If you violate any of these Terms of Service, your permission to use the Services automatically terminates and you must immediately cease your use of the Services.

  • Payment Terms (Except for Free Trial Subscriptions)
    • Payment must be made in full before services will be rendered. All payments must be made by credit card at time of purchase. We do not accept cash, checks, invoices or any other method of payment.
    • In order to utilize the Briana Latrise services, you must pay an annual service fee. This fee entitles you to unlimited, nonconcurrent Briana Latrise events at the service tier purchased.
    • All Briana Latrise fees are exclusive of any federal, state and local taxes. Payment of appropriate taxes is your responsibility.
    • All Briana Latrise fees are exclusive of credit card processing fees. Payment of credit card processing fees is your responsibility. One of Briana Latrise’s merchant processing partners may agree to process credit cards on your behalf.
    • Prices are subject to change without notice.
    • All purchases are final and non-refundable.
  • Electronic Catalog Access Period.
    • If you have purchased a plan that includes an electronic catalog, the Electronic Catalog Access Period is the period of time during which bidders may view your electronic auction catalog.
  • Event Date.
    • You choose your Event Date at the time of purchase. The Event Date must be within twelve months of the date of purchase.
    • If you are holding a physical auction event, your Event Date is the day on which you are holding such event.
    • Once you have purchased, your Event Date may be changed only if the following are all true:
      • Your proposed new event date is within twelve months of the original purchase date.
      • Your Electronic Catalog Access Period has not yet begun.
      • You have paid the associated $25� Change of Event Date Fee.

Service Period.

  • Upon payment of the event fee, we will provide you with access to the Briana Latrise Control Center for a period of no longer than twelve months to prepare for your event.
    • If you have purchased a plan that includes electronic bidding, your bidders will be able to bid electronically only during your Electronic Catalog Access Period. The duration of the Electronic Catalog Access Period depends on the plan and any extensions you have purchased.
    • For Briana Latrise Complete, the Electronic Catalog Access Period is 45 days prior to and 45 days after your Event Date. You may purchase one or more Pre-Event and Post-Event Electronic Catalog Extensions if you would like to extend the Electronic Catalog Access Period.
    • Electronic Catalog extensions must be purchased before your Electronic Catalog Access Period has ended. Once your Electronic Catalog Access Period has ended, it may not be restarted for the current event.
    • After your Electronic Catalog Access Period has ended, you will continue to have modify access to the Briana Latrise Control Center for a period of four weeks to wrap up your event. During this time, you will be able to close out winning bidders, send bidder communications, and update event data. Once the four-week wrap-up period has ended, your event data will become view-only and no more changes may be made.
    • Briana Latrise will endeavor to maintain view-only access to your event data for a period of three years following your event. During this time, you will be able to view event data and export reports.
  • Password and Security. Every user of Briana Latrise must register with the Briana Latrise web site in order to establish a unique personal login (email address) and password. You are responsible for keeping your password confidential. We recommend you memorize your password, and not write it down. You may not share your password with any other person. You are responsible for all activity occurring through use of your account and/or password with or without your knowledge. If you knowingly provide your login and password information to another person, your account privileges may be suspended temporarily or terminated. You agree to immediately notify Briana Latrise of any actual or suspected unauthorized use of your account or password. Briana Latrise cannot and will not be responsible for any loss to you arising from your failure to comply with the above. You agree to use software produced by third parties, including, but not limited to, “browser” software that supports a data security protocol compatible with the protocol used by Briana Latrise. Until notified otherwise by Briana Latrise, you agree to use software that supports the Secure Socket Layer (SSL) protocol or other protocols accepted by Briana Latrise and follow Briana Latrise’s log-on procedures. You acknowledge that Briana Latrise is not responsible for notifying you of any upgrades, fixes or enhancements to any such software or for any compromise of data transmitted across computer networks or telecommunications facilities, including, but not limited to, the Internet. You acknowledge that it is possible that electronic communications may be accessed by unauthorized third parties when communicated between you and Briana Latrise using the Internet, other network communications facilities, telephone or any other electronic means.
  • Access. In order to use the Services, you need the equipment necessary to connect to the World Wide Web, and the Internet connection necessary to access it. You are responsible for any fees associated with such connection or access (such as those charged by an Internet Service Provider (ISP) or other online service). You will also need an appropriate computer, related equipment, and software (your “Computer”). You are responsible for installing, maintaining, and operating your Computer. Briana Latrise is not responsible for any problems caused by your Computer, including any virus or related problems associated with your use of the Services on your Computer. We do not guarantee continuous, uninterrupted or secure access to our services, and operation of the Web Site and Services may be interfered with by numerous factors outside of our control.
  • Use of Materials. The contents of the Web Site, such as text, graphics, images, downloadable and other material (“Materials”), are protected by copyright under both United States and foreign laws. Unauthorized use of the Materials may violate copyright, trademark, and other laws and is prohibited.

Briana Latrise authorizes you to view and download the Materials solely for your and your organization’s noncommercial use. Special rules may apply to the use of certain features and services and other items provided on the Web Site. Any such special rules are listed as Legal Notices on the Web Site and are incorporated into this Agreement by reference.

Certain of the Materials generated by Briana Latrise are intended for your use in promoting and/or conducting your event. Such Materials include procurement forms, procurement letters and emails, mailing lists and labels, auction catalog, auction bid sheets, display certificates, gift certificates and winning bidder cards, live auction bid recording sheets, guest labels, item labels and various auction reports. Briana Latrise grants you a limited license to use these Materials solely in connection with the promotion and/or conducting of your event.

You must retain all copyright and other proprietary notices contained in the original Materials on any copy you make of the Materials. You may not sell the Materials. You may not reproduce, display, publicly perform, distribute, or otherwise use the Materials in any way for any public or commercial purpose except in connection with the promotion and/or conducting of your event. The Materials may not be used on any other web site for any purpose unless our prior written permission is obtained.

If you violate any of these Terms of Service, your permission to use the Materials automatically terminates and you must immediately destroy any copies you have made of the Materials.

  • Electronic Message Deliverability. The Services may include features enabling the sending of electronic messages via external networks that are outside of Briana Latrise’s control. Examples include sending email messages via the Internet, and sending text messages via short message service cellular networks. Briana Latrise makes no guarantee as to the deliverability of such messages. You acknowledge that Briana Latrise is not responsible for the delivery of electronic messages sent through the Briana Latrise service. Such messages may be delayed for an indeterminate period of time, or may not be delivered at all.
  • Links to Other Sites. The Web Site contains links to third party web sites. These links are provided solely as a convenience to you and not as an endorsement by Briana Latrise of the contents on such third-party web sites. We are not responsible for the content of linked third-party sites and do not make any representations regarding the content or accuracy of materials on such third party web sites. If you decide to access linked third-party web sites, you do so at your own risk.
  • Support Policy. Technical support is provided exclusively via web-based help desk and email. We make every effort to respond to all support inquiries within 24 hours during regular business hours (Monday through Friday, 9:00 AM – 8:00 PM Eastern Time, excluding holidays). Support is provided only to users with an active Briana Latrise staff account who are registered staff members of a Briana Latrise event. Phone support is available to clients of our enterprise plans only.
  • Limit of Liability. IN NO EVENT SHALL BRIANA LATRISE OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER, INCLUDING WITHOUT LIMITATION LOST PROFITS OR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (HOWEVER ARISING, INCLUDING NEGLIGENCE) ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT OR RESULTING FROM THE USE OR INABILITY TO USE THE SERVICES AND THE MATERIALS. OUR LIABILITY, AND THE LIABILITY OF OUR SUPPLIERS, TO YOU OR ANY THIRD PARTIES IN ANY CIRCUMSTANCE IS LIMITED TO THE GREATER OF (A) THE AMOUNT OF FEES YOU PAY TO US IN THE 12 MONTHS PRIOR TO THE ACTION GIVING RISE TO LIABILITY, AND (B) $100. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF LIABILITY, SO THE FOREGOING LIMITATION MAY NOT APPLY TO YOU.
  • No Warranty. The Materials, including information obtained from independent suppliers not affiliated with Briana Latrise, is believed to be reliable, but may contain inaccuracies or typographical errors. We make no representations about the accuracy, reliability, completeness, sequence or timeliness of the Materials or about the results obtained from using the Web Site, the Services or the Materials. The use of the Web Site, the Services and the Materials is at your own risk. Changes are periodically made to the Web Site and may be made at any time.

BRIANA LATRISE DOES NOT WARRANT THAT THE WEB SITE WILL OPERATE ERROR-FREE OR THAT THE WEB SITE AND ITS SERVER ARE FREE OF COMPUTER VIRUSES AND OTHER HARMFUL GOODS. IF YOUR USE OF THE WEB SITE OR THE MATERIALS RESULTS IN THE NEED FOR SERVICING OR REPLACING EQUIPMENT OR DATA, BRIANA LATRISE IS NOT RESPONSIBLE FOR THOSE COSTS. WE AND OUR SUPPLIERS PROVIDE THE WEB SITE AND THE SERVICES “AS IS” AND WITHOUT ANY WARRANTY OR CONDITION, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE AND OUR SUPPLIERS SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OF TITLE, FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY AND NON-INFRINGEMENT. BRIANA LATRISE AND ITS SUPPLIERS MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF THE MATERIALS, SERVICES, SOFTWARE, TEXT, GRAPHICS, AND LINKS.

Some states do not allow the disclaimer of implied warranties, so the foregoing disclaimer may not apply to you. In such states, Briana Latrise’s liability is limited to the greatest extent permitted by law. This warranty gives you specific legal rights and you may also have other legal rights which vary from state to state.

  1. Briana Latrise’s Role. Briana Latrise’s role is to facilitate non-profit fundraising events. We are not involved in the actual transaction between sellers and buyers, and, as such, we have no control over the delivery, quality, safety or legality of the items advertised, the truth or accuracy of the listings, the ability of sellers to sell items or the ability of buyers to pay for items. Therefore, we cannot guarantee that two parties will actually complete a transaction.

As an intermediary, we will not and cannot be involved in your organization’s dealings. In the event that a dispute arises among one or more users, or between a buyer and a seller, you release Briana Latrise (and our officers, directors, employees and agents) from any and all claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such disputes. If you are a California resident, you waive California Civil Code §1542, which says: “A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which if known by him must have materially affected his settlement with the debtor.”

For legal reasons, we cannot nor do we try to control the information provided by other users which is made available through our system. By its very nature, other people’s information may be offensive, harmful or inaccurate, and in some cases will be mislabeled or deceptively labeled. We expect that you will use caution – and common sense – when using the Web Site.

  1. Registration Data. Your registration information includes any information you and/or your organization provides to us during the registration process (“Registration Data”). The Registration Data is subject to our Privacy and Security Policy. In consideration for your use of the Web Site, you agree to provide true, accurate, current and complete Registration Data, and to maintain and promptly update the Registration Data to keep it true, accurate, current and complete.
  2. User Submissions. You are solely responsible for any communication which you post to the Web Site, including communications posted to your organization’s private site on the Web Site (“User Submissions”) and we act as a passive conduit for your online distribution and publication of your User Submissions. However, we may take any action with respect to User Submissions we deem necessary or appropriate in our sole discretion if we believe it may create liability for us or may cause us to lose (in whole or in part) the services of our ISPs or other suppliers.

You agree that your User Submissions: (a) shall not be fraudulent; (b) shall not infringe any third party’s copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy; (c) shall not violate any law, statute, ordinance or regulation; (d) shall not be defamatory, trade libelous, unlawfully threatening or unlawfully harassing; (e) shall not be obscene or contain child pornography; (f) shall not contain any viruses, Trojan horses, worms, time bombs, cancelbots or other computer programming routines that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information; and (g) shall not link directly or indirectly to or include descriptions of services that are prohibited under this Agreement.

In order to enable Briana Latrise to use and display the User Submissions you supply us with, including any endorsements or testimonials regarding the Web Site and services, you agree to grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sublicenseable (through multiple tiers) right to use, reproduce, modify, publish, edit, translate, distribute, perform, and display the User Submissions alone or as part of other works in any form, in any media now known or not currently known. We do not represent or guarantee the truthfulness, accuracy, or reliability of any communications posted by other users or endorse any opinions expressed by users. You acknowledge that any reliance on materials posted by other users on the Web Site will be at your own risk.

  1. System Integrity. You may not use any device, software or routine to interfere or attempt to interfere with the proper working of the Web Site. You may not take any action which imposes an unreasonable or disproportionately large load on our infrastructure. You may neither disclose your password to nor share your password with any third parties or use your password for any unauthorized purpose.
  2. Breach. We may immediately issue a warning, temporarily suspend, indefinitely suspend or terminate your account, and remove any information you place on the Web Site if you breach this Agreement or if we are unable to verify or authenticate any information you provide to us.
  3. General Compliance with Laws. You shall comply with all applicable laws, statutes, ordinances and regulations regarding your use of the Services.
  4. Indemnity. You agree to defend, indemnify, and hold harmless Briana Latrise, its officers, directors, employees and agents, from and against any claims, actions or demands, including without limitation reasonable legal and accounting fees, alleging or resulting from (a) your use of the Services or Materials (b) your breach of the terms of this Agreement (c) any activity (including negligent or wrongful conduct) by you or any person in your organization (or acting on your organization’s behalf) in connection with your use of the Services or Materials.

Briana Latrise shall provide notice to you promptly of any such claim, suit, or proceeding and shall assist you, at your expense, in defending any such claim, suit or proceeding.

  • No Agency. You and/or your organization and Briana Latrise are independent contractors, and no agency, partnership, joint venture, employee-employer or franchisor-franchisee relationship is intended or created by this Agreement.
  • Notices. Except as explicitly stated otherwise, any notices to Briana Latrise shall be given by email to the support email address provided on the Briana Latrise web site and any notices to you shall be given by email to the email address you provide to Briana Latrise during the registration process. Notice shall be deemed given 24 hours after email is sent, unless the sending party is notified that the email address is invalid. Alternatively, we may give you notice by certified mail, postage prepaid and return receipt requested, to the address provided to Briana Latrise during the registration process. In such case, notice shall be deemed given 3 days after the date of mailing.
  • Privacy Policy. By accepting these Terms, you acknowledge that you have read, understood and accepted Briana Latrise’s Privacy and Security Policy. Briana Latrise may change its Privacy Policy at any time upon notice to its users.
  • General. This Agreement shall be governed in all respects by the laws of the State of Pennsylvania, United States of America, without respect to its conflicts of laws principles. You and Briana Latrise agree to submit to the personal and exclusive jurisdiction of the courts located within the State of Pennsylvania. If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced. Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches. This Agreement sets forth the entire understanding and agreement between us with respect to the subject matter hereof.

Pre-order Policy

From time to time, Brianalatrise offers pre-orders on items. Pre-orders at Brianalatrise are a convenient way to purchase items ahead of our team posting them online, ensuring you receive them as quickly as possible. payment for orders that include any pre-order items will be charged at the time of checkout.
When possible, our best estimate is given for the expected arrival of all pre-order products. Orders that include pre-order items will only be dispatched once all items, including the pre-order items, are received In-Stock. If you would like to receive specific items from your order immediately, please place separate orders for in-stock and pre-order items to ensure that your items arrive when expected.
Please Note: We will not be able to refund the shipping cost as it is directly paid to our providers.

Cancellation Policy

TBD

Privacy Policy

This privacy statement was last revised April 28, 2019.

At Briana Latrise Industries, Inc., we are committed to protecting your privacy. This privacy policy statement provides you with information regarding our information gathering and usage practices for our websites and services.

Your Personal Information

Briana Latrise Industries, Inc. and its websites, including those operating at BrianaLatrise.com, offer several opportunities for visitors to register for promotional and informational mailings, and to receive assistance in evaluating our software and services. We do not collect any personal information about visitors to our websites unless they choose to provide it voluntarily. We define “personal information” as information that personally identifies an individual or allows us to contact you. Such information might include a phone number, name or email address.

We also provide online tools that our customers use to operate aspects of their business or organization for purposes of fundraising, customer relationship management, childcare centers or camp operations, online donation and auction services, and social engagement among others. In providing these tools, Briana Latrise Industries, Inc. processes data our customers or their constituents submit to our services, or instruct us to process on their behalf. While Briana Latrise Industries, Inc.’s customers or their constituents decide what data to submit, it typically includes information about their constituents, donations, and contact information.

Information submitted to us is only available to employees for purposes of contacting customers, sending materials based on their requests for information, providing news and relevant information about our company, or supporting our products and services that our customers utilize. We also use this information to help us determine their needs related to our products and services. Users may opt out of receiving future mailings at any time by sending an email to her@brianalatrise.com.

 

We Operate in the United States.

While the data protection, privacy, and other laws of the United States might not be as comprehensive as those in your country, we adhere to the United States / European Union Privacy Shield Arrangement. You can find more information on the Privacy Shield program by visiting https://www.privacyshield.gov/.

By using our Websites, you understand and consent to the collection, storage, processing, and transfer of your information to our facilities in the United States and those third parties with whom we share it as described in this policy and the “EU-US Privacy Shield Information” section listed below. (link to EU Privacy Shield below)

Sharing and Usage

Briana Latrise Industries, Inc. will not sell, share, rent, or disclose your personal information without your advance permission or unless ordered by a court of law. We occasionally contract with other companies to provide limited services on our behalf for the purposes of providing and improving our services, or serving you better. Examples of such services might include (but are not limited to) mailing services, data de-duplication services and address verification services. We will provide those companies only the information they need to deliver the service, and they are prohibited from using that information for any other purpose.

IP Information Tracked

We use your IP address to administer our web site, help diagnose problems with our servers, and to identify the general geographic region of the device in order to provide the most efficient service capacity to that region. An IP address is a unique identifier used by devices to identify and communicate with each other on the Internet. IP addresses are not linked to personally identifiable information. We track browser types and versions to help us understand our visitors’ needs related to our web site design. We currently do not process Do Not Track signals sent by your Internet browser because a universal technology standard has not yet been fully established.

Cookies

Cookies are small alphanumeric identifiers created by your browser on your system when you visit a website. They do not gather or provide personally identifiable information. We use cookies to enable our systems to recognize your browser and ensure a fluid, secure, and consistent user experience. Client-side cookies store preferences, identify where you are in a process, help to prevent you from entering information repeatedly, and provide page usage statistics in order for us to provide an optimal experience. We also use cookies to track and measure the success of our website and marketing campaigns in meeting your informational needs. Additionally, visitors that entered our sites by responding to a Google Adwords Advertisement may be associated with a site conversion in Google’s advertising tracking tool. If a user rejects the cookie, he may still use our site; however, the user’s access to some areas or functionality within our website may be limited.

Security

We take the security of our systems very seriously and take appropriate measures to ensure it remains safe. While no website can guarantee security, we maintain appropriate technical and procedural safeguards to protect your personal information. Briana Latrise Industries, Inc., Inc. takes care to reinforce the importance of our web site visitors’ security and privacy among our employees.

Choice/Opt-out

You may opt in and opt out of receiving communications from us by sending an e-mail to her@brianalatrise.com

Notification of Changes

We will post any changes to this privacy statement on www.BrianaLatrise.com.

 

EU-US Privacy Shield Information

For more information on the EU-US Privacy Shield program, or to view a list of of participating companies, visit https://www.privacyshield.gov/welcome.

 

Briana Latrise Industries, Inc. Privacy Shield Notice

Briana Latrise Industries, Inc., Inc. and all of its controlled U.S. subsidiaries (“Briana Latrise Industries, Inc.”) are committed to protecting your privacy. We have prepared this Privacy Policy to describe to you our practices regarding the Personal Data (as defined below) we collect from users of our websites, including those located at BrianaLatrise.com.

Briana Latrise Industries, Inc. complies with the EU-US Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union to the United States. Briana Latrise Industries, Inc. has certified that it adheres to the Privacy Shield Principles. If there is any conflict between the policies in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification page, please visit https://www.privacyshield.gov/.

Briana Latrise Industries, Inc.’s participation in the Privacy Shield applies to all personal data that is subject to the Privacy Shield Principles and is received from the European Union. Briana Latrise Industries, Inc. will comply with the Privacy Shield Principles in respect of such personal data.

For purposes of this Notice, “Personal Data” means information that (i) is transferred from the EU to the United States, (ii) is recorded in any form, (iii) is about, or relates to, an identified or identifiable consumer, customer, supplier or other individual, and (iv) can be linked to that consumer, customer supplier or other individual. This Notice outlines our general policy and practices for implementing the Privacy Shield principles for Personal Data.

Privacy Shield Principles

Briana Latrise Industries, Inc.’s practices regarding the collection, storage, transfer, use and other processing of Personal Data comply with the Privacy Shield principles of notice, choice, onward transfer, access, security, data integrity, and enforcement and oversight.

Notice

We notify our consumers, customers, suppliers and others located in the EU about the purposes for which we collect and use Personal Data, the types of third parties to which we disclose the information, the choices consumers, customers, suppliers and others have for limiting the use and disclosure of their information, and how to contact us about our practices concerning Personal Data.

When we receive Personal Data from our customers, affiliates or other entities in the EU we will use and disclose such information in accordance with the notices provided by such entities and the choices made by the individuals to whom such Personal Data relates.

Purpose of Collection and Use of Personal Data

Briana Latrise Industries, Inc. collects certain Personal Data such as name, email address, postal address and telephone number. We do not collect sensitive Personal Data of consumers, customers or suppliers, such as information about medical or health conditions, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership or other sensitive information as defined by the Privacy Shield framework.

We use Personal Data of consumers, customers, suppliers and others (i) to respond to their requests, (ii) to evaluate the quality of our products and services, (iii) to communicate with them about our products, services and related issues, (iv) to notify them of and administer offers and promotions, (v) for internal administrative and analytics purposes, and (vi) to comply with our legal obligations, policies and procedures.

Choice

Briana Latrise Industries, Inc. shares Personal Data with its service providers. With respect to Personal Data we share with other third parties, we provide consumers, customers, suppliers and others located in the EU with an opportunity to opt-out of such sharing. You can opt-out by sending an email to her@brianalatrise.com. We do not use Personal Data for purposes incompatible with the purposes for which the information was originally collected without notifying the relevant consumers, customers, suppliers and others of such uses and offering an opportunity to opt-out.

In addition, we may disclose Personal Data (i) if we are required to do so by law or legal process, (ii) to law enforcement authorities or other government officials based on an enforceable governmental request or as may be required under applicable law, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity.

Onward Transfer of Personal Data

We may share Personal Data with service providers we have retained to perform services on our behalf. We now require service providers to whom we disclose Personal Data and who are not subject to laws based on the European Union Data Protection Directive to either subscribe to the Privacy Shield principles or agree to provide at least the same level of protection for Personal Data as is required by the relevant Privacy Shield principles. If the third party does not comply with its privacy obligations, Briana Latrise Industries, Inc. will take commercially reasonable steps to prevent or stop the use or disclosure of Personal Data. In the context of an onward transfer, Briana Latrise Industries, Inc. has responsibility for the processing of personal information it receives under the Privacy Shield and subsequently transfers to a third party acting as an agent on its behalf. Briana Latrise Industries, Inc. shall remain liable under the Principles if its agents that it engages to process such personal information do so in a manner inconsistent with the Principles, unless Briana Latrise Industries, Inc. proves that it is not responsible for the event giving rise to the damage.

Access to Personal Data

Briana Latrise Industries, Inc. provides consumers, customers, suppliers and others with reasonable access to the Personal Data maintained about them. We also provide a reasonable opportunity to correct, amend or delete that information where it is inaccurate. We may limit or deny access to Personal Data where providing such access is unreasonably burdensome or expensive under the circumstances, or as otherwise permitted by the Privacy Shield principles. To obtain access to Personal Data, consumers, customers, suppliers and others may contact Briana Latrise Industries, Inc. as specified in the “How to Contact Us” section of this Policy.

Security

Briana Latrise Industries, Inc. maintains reasonable administrative, technical and physical safeguards to protect Personal Data from loss, misuse and unauthorized access, disclosure, alteration and destruction.

Data Integrity

Briana Latrise Industries, Inc. takes reasonable steps to ensure that Personal Data collected by Briana Latrise Industries, Inc. is relevant for the purposes for which it is to be used and that the information is reliable for its intended use and is accurate, complete and current. We depend on our consumers, customers, suppliers and others to update or correct their Personal Data whenever necessary.

Your Rights to Access, to Limit Use, and to Limit Disclosure

EU individuals have rights to access personal data about them, and to limit use and disclosure of their personal data. With our Privacy Shield certification, Briana Latrise Industries, Inc. has committed to respect those rights. Because in some circumstances Briana Latrise Industries, Inc. personnel have limited ability to access data our customers submit to our services, if you wish to request access, to limit use, or to limit disclosure, please provide the name of the Briana Latrise Industries, Inc. customer who submitted your data to our services. We will refer your request to that customer, and will support them as needed in responding to your request.

Compelled Disclosure

Briana Latrise Industries, Inc. may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Inquiries and Complaints

In compliance with the Privacy Shield Principles, Briana Latrise Industries, Inc. commits to resolve complaints about your privacy and our collection or use of your personal information. European Union individuals with inquiries or complaints regarding this privacy policy should first contact Briana Latrise Industries, Inc. at her@brianalatrise.com or at the mailing address shown below.

Briana Latrise Industries, Inc.
Attention: Legal Department
5777 W. Century Blvd
Suite 232
Los Angeles, CA 90045
USA

Briana Latrise Industries, Inc. will respond within 45 days. If we fail to respond within that time, or if our response does not address your concern, you may contact ICDR/AAA (https://www.icdr.org), which provides an independent third-party dispute resolution body based in the United States. The services of ICDR/AAA are provided at no cost to you. If neither Briana Latrise Industries, Inc. nor ICDR/AAA resolves your complaint, you may have the possibility to engage in binding arbitration through the Privacy Shield Panel. Also, Briana Latrise Industries, Inc.’s commitments under the Privacy Shield are subject to the investigatory and enforcement powers of the United States Federal Trade Commission.

How to Contact Us

You may address any questions or concerns regarding our Privacy Shield Policy or our practices concerning Personal Data by:

Contacting us through our website: click here, or

Writing to:
Briana Latrise Industries, Inc.
Attention: Legal Department
5777 W. Century Blvd
Suite 232
Los Angeles, CA 90045
USA

Amendment

The Briana Latrise Industries, Inc. Privacy Shield Notice may be amended from time-to-time in compliance with the requirements of the Privacy Shield principles. Appropriate notice will be given concerning such amendments.

This Privacy Shield Notice is effective as of April 28, 2019

Return Policy

Returns

All returns must be sent to the address above within 14 days of the date you received the item in the same packaging (plastic bag & pouch) and condition. We ask that you add a note in your package stating your name, order number and that you’d like to return the item. Please allow 2-3 business days for processing after the package has been received by us. There will be a 20% restocking fee for the return. The refund will go to the card you placed the order under.

Exchanges

All exchanges must be sent to the address above within 14 days of the date you received it in the same packaging (plastic bag & pouch) and condition. We ask that you add a note in your package stating your name, order number and that you’d like to exchange your item and the new item information. Please allow 2-3 business days for processing after the package has been recieved by us. There will be a 10% restocking fee for the returned item. When requesting an exchange for a different item than what is being returned, a shipping charge will be applied to your exchange for shipment of the new item.

Partial Refunds / Special Circumstances 
There are certain situations where only partial refunds are granted: items with obvious signs of use, any item not in its original condition and packaging, any item that is damaged or missing parts for reasons not due to our error. If a product arrives broken or damaged, we are happy to send a replacement. However, a photograph as proof of the damage/defect is required and must be reported within 48 hours of order delivery. Only regular priced items may be refunded.
Shipping Costs + International Orders
We will not be able to refund the shipping cost as it is directly paid to our providers. For international orders, if your package is unclaimed and is returned back to us, we may refund 50% of the amount of the products, but the shipping cost will not be refunded. Briana Latrise is not responsible for any additional shipping costs for returns and exchanges, and we do not assume responsibility for reimbursement or compensation of returned packages lost in transit without proof of delivery to Briana Latrise.

Terms of Service

Welcome to Briana Latrise! We are pleased you have chosen us as your partner in community fundraising™. This Agreement describes the terms and conditions applicable to your use of the Briana Latrise web site, services and software (collectively, the “Services”). By using the Services, you accept the terms and conditions of this Agreement. If you do not accept these terms and conditions, you are not authorized to use the Briana Latrise web site (the “Web Site”) or Services.

  • Use of Services.The Services are available only to individuals who can form legally binding contracts under applicable law. Additionally, it is our intent that the Services be used only by non-profit entities or by for-profit entities raising money on behalf of and for the exclusive benefit of a non-profit entity. If you do not qualify under these terms, you may not use the Services. Briana Latrise Industries, Inc. (dba Briana Latrise) may refuse our services to anyone at any time, in our sole discretion.

As long as you remain in compliance with these Terms of Service, Briana Latrise grants you the right to use the Services as described herein. You agree that the Services constitutes a valuable property and trade secret of Briana Latrise and that Briana Latrise retains all intellectual property rights thereto (and to any related materials, information and processes). You agree not to modify, copy, disclose, reverse-engineer, decompile, disassemble or create derivative works from the Services or disclose or provide access to the Services to any unauthorized party. You agree not to remove or modify any of Briana Latrise’s copyright and other proprietary notices included with the Services.

If you violate any of these Terms of Service, your permission to use the Services automatically terminates and you must immediately cease your use of the Services.

  • Payment Terms. (Except for Free Trial Subscriptions)
    • Payment must be made in full before services will be rendered. All payments must be made by credit card at time of purchase. We do not accept cash, checks, invoices or any other method of payment.
    • In order to utilize the Briana Latrise services, you must pay any required service fees, before services are rendored. This fee entitles you to described, nonconcurrent Briana Latrise events at the service tier purchased.
    • All Briana Latrise fees are exclusive of any federal, state and local taxes. Payment of appropriate taxes is your responsibility.
    • Prices are subject to change without notice.
    • All purchases are final and non-refundable.
  • Service Period.
    • Upon payment of the appointment fee, we will provide you with access to the Briana Latrise private Zoom app room for the duration of your apointment.
  • Password and Security. 

Every user of Briana Latrise must register with the Briana Latrise web site in order to establish a unique personal login (email address) and password. You are responsible for keeping your password confidential. We recommend you memorize your password, and not write it down. You may not share your password with any other person. You are responsible for all activity occurring through use of your account and/or password with or without your knowledge. If you knowingly provide your login and password information to another person, your account privileges may be suspended temporarily or terminated. You agree to immediately notify Briana Latrise of any actual or suspected unauthorized use of your account or password. Briana Latrise cannot and will not be responsible for any loss to you arising from your failure to comply with the above. You agree to use software produced by third parties, including, but not limited to, “browser” software that supports a data security protocol compatible with the protocol used by Briana Latrise. Until notified otherwise by Briana Latrise, you agree to use software that supports the Secure Socket Layer (SSL) protocol or other protocols accepted by Briana Latrise and follow Briana Latrise’s log-on procedures. You acknowledge that Briana Latrise is not responsible for notifying you of any upgrades, fixes or enhancements to any such software or for any compromise of data transmitted across computer networks or telecommunications facilities, including, but not limited to, the Internet. You acknowledge that it is possible that electronic communications may be accessed by unauthorized third parties when communicated between you and Briana Latrise using the Internet, other network communications facilities, telephone or any other electronic means.

  • In order to use the Services, you need the equipment necessary to connect to the World Wide Web, and the Internet connection necessary to access it. You are responsible for any fees associated with such connection or access (such as those charged by an Internet Service Provider (ISP) or other online service). You will also need an appropriate computer, related equipment, and software (your “Computer”). You are responsible for installing, maintaining, and operating your Computer. Briana Latrise is not responsible for any problems caused by your Computer, including any virus or related problems associated with your use of the Services on your Computer. We do not guarantee continuous, uninterrupted or secure access to our services, and operation of the Web Site and Services may be interfered with by numerous factors outside of our control.
  • Use of Materials.The contents of the Web Site, such as text, graphics, images, downloadable and other material (“Materials”), are protected by copyright under both United States and foreign laws. Unauthorized use of the Materials may violate copyright, trademark, and other laws and is prohibited.

Briana Latrise authorizes you to view and download the Materials solely for your and your organization’s noncommercial use. Special rules may apply to the use of certain features and services and other items provided on the Web Site. Any such special rules are listed as Legal Notices on the Web Site and are incorporated into this Agreement by reference.

Certain of the Materials generated by Briana Latrise are intended for your use in promoting and/or conducting your event. Such Materials include procurement forms, procurement letters and emails, mailing lists and labels, auction catalog, auction bid sheets, display certificates, gift certificates and winning bidder cards, live auction bid recording sheets, guest labels, item labels and various auction reports. Briana Latrise grants you a limited license to use these Materials solely in connection with the promotion and/or conducting of your event.

You must retain all copyright and other proprietary notices contained in the original Materials on any copy you make of the Materials. You may not sell the Materials. You may not reproduce, display, publicly perform, distribute, or otherwise use the Materials in any way for any public or commercial purpose except in connection with the promotion and/or conducting of your event. The Materials may not be used on any other web site for any purpose unless our prior written permission is obtained.

If you violate any of these Terms of Service, your permission to use the Materials automatically terminates and you must immediately destroy any copies you have made of the Materials.

  • Electronic Message Deliverability.The Services may include features enabling the sending of electronic messages via external networks that are outside of Briana Latrise’s control. Examples include sending email messages via the Internet, and sending text messages via short message service cellular networks. Briana Latrise makes no guarantee as to the deliverability of such messages. You acknowledge that Briana Latrise is not responsible for the delivery of electronic messages sent through the Briana Latrise service. Such messages may be delayed for an indeterminate period of time, or may not be delivered at all.
  • Links to Other Sites.The Web Site contains links to third party web sites. These links are provided solely as a convenience to you and not as an endorsement by Briana Latrise of the contents on such third-party web sites. We are not responsible for the content of linked third-party sites and do not make any representations regarding the content or accuracy of materials on such third party web sites. If you decide to access linked third-party web sites, you do so at your own risk.
  • Support Policy.Technical support is included in all Briana Latrise packages via web-based help desk and email. Phone support can be added for an additional fee. We make every effort to respond to all support inquiries within 24 hours during regular business hours (Monday through Friday, 9:00 AM – 8:00 PM Eastern Time, excluding holidays). Support is provided only to users with an active Briana Latrise staff account who are registered staff members of a Briana Latrise event.
  • IN NO EVENT SHALL BRIANA LATRISE OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER, INCLUDING WITHOUT LIMITATION LOST PROFITS OR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (HOWEVER ARISING, INCLUDING NEGLIGENCE) ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT OR RESULTING FROM THE USE OR INABILITY TO USE THE SERVICES AND THE MATERIALS. OUR LIABILITY, AND THE LIABILITY OF OUR SUPPLIERS, TO YOU OR ANY THIRD PARTIES IN ANY CIRCUMSTANCE IS LIMITED TO THE GREATER OF (A) THE AMOUNT OF FEES YOU PAY TO US IN THE 12 MONTHS PRIOR TO THE ACTION GIVING RISE TO LIABILITY, AND (B) $100. 

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF LIABILITY, SO THE FOREGOING LIMITATION MAY NOT APPLY TO YOU.

  • No Warranty. The Materials, including information obtained from independent suppliers not affiliated with Briana Latrise, is believed to be reliable, but may contain inaccuracies or typographical errors. We make no representations about the accuracy, reliability, completeness, sequence or timeliness of the Materials or about the results obtained from using the Web Site, the Services or the Materials. The use of the Web Site, the Services and the Materials is at your own risk. Changes are periodically made to the Web Site and may be made at any time.

BRIANA LATRISE DOES NOT WARRANT THAT THE WEB SITE WILL OPERATE ERROR-FREE OR THAT THE WEB SITE AND ITS SERVER ARE FREE OF COMPUTER VIRUSES AND OTHER HARMFUL GOODS. IF YOUR USE OF THE WEB SITE OR THE MATERIALS RESULTS IN THE NEED FOR SERVICING OR REPLACING EQUIPMENT OR DATA, BRIANA LATRISE IS NOT RESPONSIBLE FOR THOSE COSTS. WE AND OUR SUPPLIERS PROVIDE THE WEB SITE AND THE SERVICES “AS IS” AND WITHOUT ANY WARRANTY OR CONDITION, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE AND OUR SUPPLIERS SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OF TITLE, FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY AND NON-INFRINGEMENT. BRIANA LATRISE AND ITS SUPPLIERS MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF THE MATERIALS, SERVICES, SOFTWARE, TEXT, GRAPHICS, AND LINKS.

Some states do not allow the disclaimer of implied warranties, so the foregoing disclaimer may not apply to you. In such states, Briana Latrise’s liability is limited to the greatest extent permitted by law. This warranty gives you specific legal rights and you may also have other legal rights which vary from state to state.

  • Registration Data.Your registration information includes any information you and/or your organization provides to us during the registration process (“Registration Data”). The Registration Data is subject to our Privacy and Security Policy.In consideration for your use of the Web Site, you agree to provide true, accurate, current and complete Registration Data, and to maintain and promptly update the Registration Data to keep it true, accurate, current and complete.
  • System Integrity.You may not use any device, software or routine to interfere or attempt to interfere with the proper working of the Web Site. You may not take any action which imposes an unreasonable or disproportionately large load on our infrastructure. You may neither disclose your password to nor share your password with any third parties or use your password for any unauthorized purpose.
  • We may immediately issue a warning, temporarily suspend, indefinitely suspend or terminate your account, and remove any information you place on the Web Site if you breach this Agreement or if we are unable to verify or authenticate any information you provide to us.
  • General Compliance with Laws.You shall comply with all applicable laws, statutes, ordinances and regulations regarding your use of the Services.
  • You agree to defend, indemnify, and hold harmless Briana Latrise, its officers, directors, employees and agents, from and against any claims, actions or demands, including without limitation reasonable legal and accounting fees, alleging or resulting from (a) your use of the Services or Materials (b) your breach of the terms of this Agreement (c) any activity (including negligent or wrongful conduct) by you or any person in your organization (or acting on your organization’s behalf) in connection with your use of the Services or Materials.

Briana Latrise shall provide notice to you promptly of any such claim, suit, or proceeding and shall assist you, at your expense, in defending any such claim, suit or proceeding.

  • No Agency.You and/or your organization and Briana Latrise are independent contractors, and no agency, partnership, joint venture, employee-employer or franchisor-franchisee relationship is intended or created by this Agreement.
  • Except as explicitly stated otherwise, any notices to Briana Latrise shall be given by email to the support email address provided on the Briana Latrise web site and any notices to you shall be given by email to the email address you provide to Briana Latrise during the registration process. Notice shall be deemed given 24 hours after email is sent, unless the sending party is notified that the email address is invalid. Alternatively, we may give you notice by certified mail, postage prepaid and return receipt requested, to the address provided to Briana Latrise during the registration process. In such case, notice shall be deemed given 3 days after the date of mailing.
  • Privacy Policy.By accepting these Terms, you acknowledge that you have read, understood and accepted Briana Latrise’s Privacy and Security Policy. Briana Latrise may change its Privacy Policy at any time upon notice to its users.
  • This Agreement shall be governed in all respects by the laws of the State of Pennsylvania, United States of America, without respect to its conflicts of laws principles. You and Briana Latrise agree to submit to the personal and exclusive jurisdiction of the courts located within the State of Pennsylvania. If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced. Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches. This Agreement sets forth the entire understanding and agreement between us with respect to the subject matter hereof.

Custom Orders

Please allow 10 – 15 days for the manufacturing of ANY customized items purchased. Then, allow normal processing and delivery times.

How long will my order take to ship?

Once your order has been processed, your account will be updated with a tracking number and shipped as per the shipping option you selected at check-out. You should receive your order according to your shipping option, within relation to our shipping days. All shipping occurs on Mondays and Fridays.

How long will my singing bowl take to ship?

The hand-painted singing bowls require at least 7 business days for painting and drying time. Once completed, they will be shipped as early as possible! You should receive email notification when your item has shipped.

International Shipping

If customs charges occur please note that you, the buyer, are 100% responsible for the fees. We, the seller, are not responsible for customs charges. Please note that international orders can take up to 4 weeks to arrive after they are shipped since all orders must pass through customs and the time frame that this takes is completely out of our hands.

For international orders, if your package is unclaimed and returned back to us, we may refund the amount of the products, but the shipping cost will not be refunded.

We do not provide a return shipping label within our packaging as return international shipments are the customer’s responsibility. Brianalatrise is not responsible for any additional shipping costs for returns and exchanges, and we do not assume responsibility for reimbursement of compensation of returned packages lost in transit without proof of delivery to Brianalatrise.

Where's My Order?

Once your order has been processed, a shipping number will be added to it! You can always login to your account, click on orders and view the tracking number and shipping service!

New Use Tax Collection Requirements for Remote Sellers and New District Use Tax Collection Requirements for All Retailers — Operative April 1, 2019

The California Legislature recently passed Assembly Bill No. (AB) 147 (Stats. 2019, ch. 5). AB 147 requires:

  • Retailers located outside of California (remote sellers) to register with the California Department of Tax and Fee Administration (CDTFA) and collect California use tax if, in the preceding or current calendar year, the total combined sales of tangible personal property for delivery in California by the retailer and all persons related to the retailer1 exceed $500,000; and
  • All retailers required to be registered with the CDTFA, whether located inside or outside of California, to collect and remit to the CDTFA district use tax on all sales made for delivery in any district that imposes a district tax if, in the preceding or current calendar year, the total combined sales of tangible personal property in this state or for delivery in this state by the retailer and all persons related to the retailer exceed $500,000.

The new collection requirements are operative April 1, 2019, and supersede our previous direction regarding 1) the use tax collection requirements for out-of-state retailers (see Special Notice L-5652), and 2) the district use tax collection requirements for all retailers, including retailers located inside or outside of California (see Special Notice L-5913).

Additional registration and fee collection requirements for sales of certain items

Please note: If you sell 1) new tires or vehicles and equipment that include new tires, 2) covered electronic devices, 3) lead-acid batteries, or 4) lumber or engineered wood products, you may have additional registration and fee collection requirements. For information, see our online guide, Use Tax Collection Requirements Based on Sales into California Due to the Wayfair Decision.

Remote sellers that previously registered with the CDTFA

If you are a remote seller who registered with the CDTFA to collect California use tax due to our prior direction (see Special Notice L-565), and you do not meet the new $500,000 sales threshold pursuant to AB 147, and do not have any contacts with California that would make you a retailer engaged in business in this state, you may either close your account or continue to collect the use tax as a courtesy to your California customers. To close your account, please contact our Customer Service Center at 1-800-400-7115. Please be advised, any use tax collected by you from your California customers must be reported and paid to the CDTFA.

District taxes

District taxes are voter-approved taxes imposed by cities, counties, and other local jurisdictions that are added to California’s base sales and use tax rate of 7.25 percent to fund important local services. For information about district tax and the new collection requirement, see our online guide, Use Tax Collection Requirements Based on Sales into California Due to the Wayfair Decision.

Registration

You may register with the CDTFA by visiting our website at www.cdtfa.ca.gov and selecting the Register button in the top-right corner of our homepage. From the Taxpayer Online Services Portal, scroll down to Registration and select Register a New Business Activity or Location and follow the prompts.

Tax rates in California

You may find the tax rates for each district on our California City & County Sales & Use Tax Rates webpage. This webpage also includes a look-up tool, Find a Sales and Use Tax Rate by Address, located under the Current Tax Rates section.

For more information

Please see our online guide, Use Tax Collection Requirements Based on Sales into California Due to the Wayfair Decision. The guide includes a California Tax Matrix for Remote Sellers to assist you in determining if your sales to California are subject to tax. You may also call our Customer Service Center at 1-800-400-7115 (TTY:711). Customer service representatives are available Monday through Friday from 8:00 a.m. to 5:00 p.m. (Pacific time), except state holidays.

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